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KEYNOTE
Dr. Andy Roark
Practicing veterinarian, international speaker, author, and media personality
Playing the Hand You Are Dealt – Building Culture in Established Teams:
When you begin a team from the ground up, the sky’s the limit in terms of how you create and shape and mold your culture. Some people think that when you walk into an established team as the new person, that you can’t change the culture or if you can, you are limited to a degree with the circumstance you are dealt. So how do we work within the confines of an existing team and practice culture to create the type of culture and team that we ultimately want to have? Join Dr. Andy Roark as we discuss how to establish culture within an established team.
SESSION ONE
Dr. Stacee Santi
Founder & CEO of Vet2Pet
Using Technology to Deliver a Better Experience for Your Clients and Your Team:
The modern client is looking for a personalized, efficient and convenient experience. The typical veterinarian is falling short of client demands and the old systems just aren’t cutting it anymore. This lecture will offer new data, new opportunities and new ideas using technology to elevate the client experience, advance your practice and still get home for dinner on time. Topics include: Digital appointment booking, how to start charging for phone time, maximizing telemedicine, digital tools for better, faster curbside care, and strategies for succeeding launching of technology tools in practice.
Michelle Winter, CVT, CVPM, CVJ
Director of Education & Training, Encore Vet Group
michelle.winter@encorevet.com
https://encorevet.com/our-team/michelle-winter-cvt-cvpm-cvj/
Finding the Perfect Practice:
Session description coming soon!
SESSION TWO
Dr. Jeff Lewis, PhD
CEO at Caring Pathways, Associate Business Professor
jeff@caringpathways.com
Dr. Lewis is the CEO of Caring Pathways. He holds a PhD in organizational development from Colorado State. He is a business professor, and serial entrepreneur.
Financial Basics:
What is a profit and loss statement? How do you read a balance sheet? Dr. Jeff Lewis, professor of business and entrepreneur, will discuss the fundamentals of finance to get you started in the practical side of practice.
Dr. Bruce Coston
NVA Mentor & Medical Advisory Board Member
https://www.nva.com/medical-advisory-board/bruce-coston-dvm
Hit the Ground Running: Ten Suggestions to be an Exam Room Legend:
It’s said that it will take a new graduate 6-12 months before they are productive for a practice, and two or three years before they have a loyal clientele. But that doesn’t have to apply to you. This talk presents 10 suggestions that will help you be a productive associate right out of the blocks. These are tried and true methods to make you an exam room legend in the eyes of your clients, your coworkers, your boss, and yourself. Learn the tricks and why you should. It will help you set yourself up for success in the greatest profession!
SESSION THREE
Dr. Kristen Britton
Nationwide Field Services Veterinarian
http://nationwidedvm.com/meet-the-nationwide-pet-veterinary-relations-outreach-team/
Communications:
Session description coming soon!
Dr. Nina Mouledous
AVMA Trust Veterinarian
https://www.avmaplit.com/about/trust-veterinarians/mouledous/
Business Insurance for Your Future Veterinary Practice:
In this session, we will explore the world of business insurance and how to protect your future practice. The business of veterinary practice, no matter the type, has unique risks and needs unlike any other business. After this session, you will understand business insurance for veterinary practices, important veterinary specific endorsements, employee-related coverages and additional miscellaneous coverages necessary to fully protect your future practice.
SESSION FOUR: Career Exploration Series
Dr. Louisa Poon, DVM, PhD, CCRP
Chief of Veterinary Services, Municipal Shelter of City and County of Denver
louisa.poon@denvergov.org
Dr. Poon graduated from University of Wisconsin in 2009 and then came to Colorado State University for the shelter medicine and surgery internship. Upon completing the internship, she worked as an emergency veterinarian for two years. She then taught in Community Practice at University of Georgia for two years before returning to Colorado. Dr. Poon is currently the Chief of Veterinary Services at the municipal shelter of City and County of Denver (Denver Animal Protection).
Dr. Angela Pelzel-McCluskey, DVM, MS
National Epidemiologist for Equine Diseases, USDA APHIS
angela.m.pelzel-mccluskey@aphis.usda.gov
Angela Pelzel-McCluskey, DVM, is the equine epidemiologist for the U.S. Department of Agriculture (USDA), Animal and Plant Health Inspection Service (APHIS) and Veterinary Services. She is based in Fort Collins, Colorado. Pelzel-McCluskey obtained her veterinary degree in 2001 from Texas A&M University in College Station, Texas. She worked in equine private practice in both Texas and Colorado and has served as an epidemiologist with state and federal animal health agencies since 2004. Dr. Pelzel-McCluskey currently oversees the federal response to reportable equine disease outbreaks nationwide and has been the lead epidemiologist for more than 25 state, regional, and national disease outbreak responses during her combined state and federal service.